Alerts generated by Commerce Copier
Commerce Copier has options that assist to keep away from the faulty operation of the copier. When these features are triggered, the copier shows an Alert on the chart with a warning:
Verify if automated buying and selling is allowed within the terminal settings!
Auto-trading is disabled in your terminal. To ensure that Commerce Copier to have the ability to carry out buying and selling operations, it’s essential allow auto-trading within the terminal, to do that, click on the ” Auto Buying and selling” button for mt4 or ” Algo Buying and selling” for mt5.
Automated buying and selling is forbidden in this system settings for Commerce Copier!
Auto-trading is disabled for Commerce Copier. To ensure that Commerce Copier to have the ability to carry out buying and selling operations, it’s essential allow auto-trading for the copier. To do that, within the settings window of the copier, go to the “Frequent” tab and verify the field ” Permit stay buying and selling” for MT4, or ” Permit Algo Buying and selling” for MT5.
Automated buying and selling is forbidden for the account XXX on the commerce server aspect.
The dealer has disabled autotrading on the recipient’s buying and selling account, so the copier will be unable to commerce (copy orders).
This terminal already has a Grasp. Don’t set up a couple of Grasp per terminal !!!
The copier in Grasp mode is already put in on this terminal. One Grasp occasion can work with a limiteless variety of Slaves. Just one occasion of Grasp must be put in within the vendor’s terminal.
The magic quantity XXX is already in use. Set one other magic quantity aside from XXX.
The copier in Slave mode with the desired Magic Quantity is already put in on the terminal. In the event you run a number of Commerce Copiers in Slave mode on the identical terminal, then it is best to set totally different Magic Numbers for every of them.
Change the Magic Variety of the launched copier in order that its quantity doesn’t match any of the put in Commerce Copiers.
Account quantity modified, copying stopped.
You could have modified the buying and selling account of the terminal with out disabling the copying course of earlier than that, on account of which the copier has accomplished its work. Earlier than altering the buying and selling account of the terminal, disable the copying course of!
The magic quantity has modified, copying is stopped.
You modified the Magic Variety of the copier with out disabling the copying course of earlier than that, on account of which the copier itself stopped its work. Cease copying earlier than altering copier settings!
Switched Grasp > Slave, Grasp information is deleted. Switched Slave > Grasp, Slave information is deleted.
You could have modified the Grasp>Slave or Slave>Grasp settings of the copier with out disabling the copying course of earlier than, on account of which the copier has stopped its work. Cease copying earlier than altering copier settings!
Error: you can’t change the settings whereas copying. Disable copying.
You are attempting to alter the settings with out disabling the copy course of. Disable copying earlier than altering settings!
Copying pending orders is just not supported from/to a netting account.
You are attempting to allow copying pending orders from/to your MT5 netting account. Commerce Copier doesn’t help copying from/to an MT5 netting account.
The ‘Max. Min. Lot’ filter is just not supported if the Grasp is a Netting account.
You are attempting to allow the filter ‘Max. Min. Lot’ from MT5 netting account. Commerce Copier doesn’t help the ‘Max. Min. Lot’ if the Grasp is an MT5 with a netting account.
Error opening grasp file !!!
Commerce Copier couldn’t open or discover the Grasp file.
This error might happen within the following instances:
- Terminal Grasp is closed.
- Commerce Copier Grasp has been faraway from the chart.
- The Begin button on the Commerce Copier Grasp panel has been disabled.
Why Commerce Copier doesn’t copy some orders, buying and selling errors.
Please be aware that Commerce Copier will be capable to open a duplicate of the order provided that there are sufficient free funds on the Slave account and that the order being opened has legitimate parameters.
If these circumstances should not met, the buying and selling server won’t settle for the order and can return a buying and selling error to the request to open an order.
If Commerce Copier receives an error from the buying and selling server or an order is blocked by an enabled filter, then it is going to positively document this within the log, on the Knowledgeable tab.
- The timeout filter has labored.
- There should not sufficient free funds on the account to open the desired order.
Due to this fact, in case you see that Commerce Copier didn’t copy the order, then it is best to open the Knowledgeable tab and verify Commerce Copier’s data. In the event you discover data of buying and selling errors, or filter triggers, then it’s essential regulate the settings accordingly, flip off the filter, or, for instance, scale back the lot measurement.
Description of every buying and selling error for MT4 may be discovered right here.
Description of every buying and selling error for MT5 may be discovered right here.
Why is copying gradual, the right way to velocity up copying?
Copying velocity consists of the next elements:
- The buying and selling server of the Grasp account executed the order, assigned it the opening time, and despatched the results of the order execution to the Grasp terminal.
- The Grasp terminal has accepted the results of order execution and added this order to the checklist of orders.
- The Grasp copier noticed this order within the checklist of orders, generated a report and despatched this report back to the Slave copier.
- The Slave copier accepted this report, and based mostly on this report and settings, it fashioned the parameters of the copy order and despatched a request to open an order to the Slave terminal.
- The Slave terminal accepted this request, checked it and despatched it to the Slave account’s commerce server.
- The Slave account’s buying and selling server accepted this request and positioned it within the queue for execution.
- As quickly because the flip got here, the commerce server executed the order, assigned it the opening time, and despatched the results of the order execution to the Slave terminal.
The time for copying an order is outlined because the time frame that elapses from the second the order is opened on the Grasp, and till the second the order is opened on the Slave. The checklist reveals that earlier than a duplicate order is opened, the copying course of goes by many steps.
The one steps the copier impacts are steps 3 and 4, that’s, transferring information from the Grasp terminal to the Slave terminal. You’ll be able to set this velocity within the copier settings, and at any time you possibly can see its indication on the panel. The copier doesn’t take part within the remaining steps, and doesn’t affect them in any method.
velocity up copying:
- Shut all unused Home windows purposes and processes. Use the Process Supervisor to find out the efficiency of your pc.
- Shut all unused charts in every terminal. Go away solely these charts with copiers put in.
- Take away all indicators from the chart.
- In every terminal Open the “Market Watch” window and conceal all unused symbols. The terminal updates and processes solely these symbols which can be within the “Market Watch” checklist, due to this fact, by hiding all unused symbols, you considerably unload the terminal. That is very true with a weak pc and low Web velocity.
- In every terminal, go to the terminal settings, and on the “Charts” tab, scale back the Max. bars in historical past and within the window.
- Decrease all copier panels.
Commerce Copier is down or is just not working appropriately, what ought to I do?
In accordance with the guidelines of the “Market” service, the customer has the proper to help from the developer and demand from the developer to repair the essential error discovered within the product:
III.5. If complaints in regards to the bought Product come up, the Purchaser ought to contact the Vendor first to make clear the difficulty.
III.6. The Purchaser has the proper to require correction of a essential error detected within the Product, ensuing within the early termination of the Product operation. If the Product doesn’t meet the said performance, the Purchaser has the proper to require the Vendor to make acceptable modifications within the Product.
We fulfill these necessities, we’re at all times in contact and glad that will help you. We attempt to promptly remedy all the issues which have arisen. However when contacting us for help, consumers typically overlook in regards to the following level of the foundations:
III.7. The Purchaser shall present the Vendor all info essential for reproducing and fixing errors described in paragraph III.5 and III.6. of those Guidelines. Claims of basic kind, reminiscent of “It doesn’t work”, “This system is just not working correctly,” and so forth., shall not be thought of.
That you must perceive that with a purpose to remedy the issue, the developer must: perceive what was occurring in your terminal on the time of the issue and reproduce this downside on his pc. If you don’t present the mandatory information, then the developer will be unable that will help you, not as a result of he doesn’t need it, however as a result of it’s technically not possible to do it.
If the Commerce Copier doesn’t work or doesn’t work appropriately, it is best to present the developer with the next information:
Point out the Commerce Copier model, in addition to the terminal used (MT4 or MT5). Describe the issue intimately. Point out what number of terminals are used for copying, what number of Commerce Copiers are operating in every of them, and the way they’re associated to one another. If the issue may be demonstrated with a screenshot or video, then connect screenshots or video to the message.
If consultants or indicators are put in within the terminal along with copiers, remember to point out this.
Connect screenshots of copier settings to your message.
Connect log recordsdata of the “Knowledgeable” tab to the message. *
Connect the log recordsdata of the “Journal” tab to the message. **
If the issue is said to opening, modifying or closing orders, connect a screenshot of the “Commerce” tab and a report of the “Account Historical past” tab to the message ***. Specify ticket numbers of downside orders.
The place to get the log recordsdata of the Knowledgeable tab: *
Go to the “Knowledgeable” tab, right-click on it, and choose “Open” within the context menu. Within the window that opens, discover the recordsdata for the required time frame (date within the file title).
The place to get the log recordsdata of the Jornal tab: **
Go to the “Journal” tab, right-click on it, and choose “Open” within the context menu. Within the window that opens, discover the recordsdata for the required time frame (date within the file title).
The place to get the buying and selling report ***
Go to the “Account Historical past” tab, right-click on it, and choose “Save as report” within the context menu.
Pack all information in a ZIP archive and ship it by private message to the developer.
